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| FAQ - Frequently Asked Questions |
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eAdmin Use
- What exactly do I need the "CONFIRM" button for
when making an entry?
All entered data must be confirmed before switching to other parts
or functionsPictures/Files/Links are confirmed by adding them,
categories are chosen by clicking on their title, and text and
properties feature the confirm button to this effect. For text:
use this button regularly when entering text, because it works
as some kind of save function, but the actual saving process in
the DB is only done when publishing the entry.
- How can I avoid getting a session time-out?
The blue bar under the main module selction combo is reset to
full, whenever a request is sent to the server (any click on buttons)
in the eAdmin. If it takes you more than the whole session time
to enter e.g. text, you should click the "confirm" button
more frequently, to avoid the session timing out (look at blue
bar).
- What must I do when I get a session time-out?
You will be automaticly resent to the login screen on the first
request you make after the session timed out. It may be even better
to close all browser windows and then relog into eAdmin to ensure
you won't get session problems.
- When does the entry appear on the public site?
Sometimes you might see the published entry as soon as you reload
the public page it has to appear on (only if the entry is made
correctly), other times you might have to wait until you logout
or even make another request.
- I can't delete a specific file (or picture) in the eAdmin
file manager, why?
a. You haven't cleared all assignments for this file, so the usage
counter isn't set to "0" and the system won't allow
you to delete the file. So you need to go to the "assigned
files" function in the "file manager" module to
remove all assignments and then return to the "available
files" to delete it.
b. Rarely the usage counter might falsely not be set to "0"
although the file assignments have been removed. In this case
you might log out, close all browsers and relog into eAdmin to
retry. Should the problem persist you (if you are a developer)
or the commercial support office can set the usage counter to
"0" directly in the database.
- I changed the text content in a fields of an entry in one
language and it also changed all other language titles, why?
Some fields for the entry's text input might be configured not
to be language-sensitive, therefore the last entered and confirmed
text of this specific field will be the current, no matter in
which language you entered it. If this isn't supposed to be the
case, you need to remove the default attribute from the "<field"
tag in the owx-config.xml and add a "<dafault..."
tag for every locale under the "<label..." tag. You
may leave the "value" empty (value="") or
type the default text to appear in the corresponding field.
- How come I made an entry, published it, but it doesn't appear
on the public site?
a. If you have categories configured for this module, you might
have forgotten to attribute the entry to any category. Edit the
entry to check.
b. If you set the specified publication to work, you might have
set wrong dates and times of automatic appearance or removal.
Check "properties" of entry.
c. If no entry you made appears at all, there might quite surely
be a configuration or JSP error.
- I wanted to enter some WYSIWYG text, but the WYSIWYG editor
isn't displayed, what's wrong?
a. Nothing's wrong, you are only making your entry via a browser
that doesn't support the WYSIWYG editor. Turn to IE 5 or higher
or use html tags for text formatting and layout.
b. The field you intended to enter WYSIWYG text into isn't configured
to be a WYSIWYG field. Check configuration and set 'wysiwyg="true"'
inthe "<field..." tag.
OWXv3 Configuration
- A newly configured (virtual) module doesn't appear in the
selection combo of the eAdmin, how come?
Restart your application server to allow OWX to recompile with
the new module. Don't forget to declare the vmodule in the list
on top of all vmodules in the owx-config.xml.
- How can I have illimited amounts of files/pictures/links
for every entry?
Set the count to "0" for the target vmodule's components
(<property name="count" value="0"/>).
"0" respresents "no limit" for the OWX system.
- Where can I change the database connection configuration?
- After which configuration changes do I need to restart the
application server?
Only if you modify the owx configuration files in the WEB-INF
directory. JSPs that affect the public site's layout can be modified
without restarting the app server. Changes are displayed after
refreshing of the public page.
- When do I need to restart the web server?
No changes of the owx configuration require a restart of the web
server. Only the virtualhost-relative modifications (apache-conf)
do.
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