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FAQ - Frequently Asked Questions
 

eAdmin Use

  1. What exactly do I need the "CONFIRM" button for when making an entry?
    All entered data must be confirmed before switching to other parts or functionsPictures/Files/Links are confirmed by adding them, categories are chosen by clicking on their title, and text and properties feature the confirm button to this effect. For text: use this button regularly when entering text, because it works as some kind of save function, but the actual saving process in the DB is only done when publishing the entry.

  2. How can I avoid getting a session time-out?
    The blue bar under the main module selction combo is reset to full, whenever a request is sent to the server (any click on buttons) in the eAdmin. If it takes you more than the whole session time to enter e.g. text, you should click the "confirm" button more frequently, to avoid the session timing out (look at blue bar).

  3. What must I do when I get a session time-out?
    You will be automaticly resent to the login screen on the first request you make after the session timed out. It may be even better to close all browser windows and then relog into eAdmin to ensure you won't get session problems.

  4. When does the entry appear on the public site?
    Sometimes you might see the published entry as soon as you reload the public page it has to appear on (only if the entry is made correctly), other times you might have to wait until you logout or even make another request.

  5. I can't delete a specific file (or picture) in the eAdmin file manager, why?
    a. You haven't cleared all assignments for this file, so the usage counter isn't set to "0" and the system won't allow you to delete the file. So you need to go to the "assigned files" function in the "file manager" module to remove all assignments and then return to the "available files" to delete it.
    b. Rarely the usage counter might falsely not be set to "0" although the file assignments have been removed. In this case you might log out, close all browsers and relog into eAdmin to retry. Should the problem persist you (if you are a developer) or the commercial support office can set the usage counter to "0" directly in the database.

  6. I changed the text content in a fields of an entry in one language and it also changed all other language titles, why?
    Some fields for the entry's text input might be configured not to be language-sensitive, therefore the last entered and confirmed text of this specific field will be the current, no matter in which language you entered it. If this isn't supposed to be the case, you need to remove the default attribute from the "<field" tag in the owx-config.xml and add a "<dafault..." tag for every locale under the "<label..." tag. You may leave the "value" empty (value="") or type the default text to appear in the corresponding field.

  7. How come I made an entry, published it, but it doesn't appear on the public site?
    a. If you have categories configured for this module, you might have forgotten to attribute the entry to any category. Edit the entry to check.
    b. If you set the specified publication to work, you might have set wrong dates and times of automatic appearance or removal. Check "properties" of entry.
    c. If no entry you made appears at all, there might quite surely be a configuration or JSP error.

  8. I wanted to enter some WYSIWYG text, but the WYSIWYG editor isn't displayed, what's wrong?
    a. Nothing's wrong, you are only making your entry via a browser that doesn't support the WYSIWYG editor. Turn to IE 5 or higher or use html tags for text formatting and layout.
    b. The field you intended to enter WYSIWYG text into isn't configured to be a WYSIWYG field. Check configuration and set 'wysiwyg="true"' inthe "<field..." tag.

OWXv3 Configuration

  1. A newly configured (virtual) module doesn't appear in the selection combo of the eAdmin, how come?
    Restart your application server to allow OWX to recompile with the new module. Don't forget to declare the vmodule in the list on top of all vmodules in the owx-config.xml.

  2. How can I have illimited amounts of files/pictures/links for every entry?
    Set the count to "0" for the target vmodule's components (<property name="count" value="0"/>). "0" respresents "no limit" for the OWX system.

  3. Where can I change the database connection configuration?

  4. After which configuration changes do I need to restart the application server?
    Only if you modify the owx configuration files in the WEB-INF directory. JSPs that affect the public site's layout can be modified without restarting the app server. Changes are displayed after refreshing of the public page.

  5. When do I need to restart the web server?
    No changes of the owx configuration require a restart of the web server. Only the virtualhost-relative modifications (apache-conf) do.
 
 
 

 
 

Copyright © 2003 - OWX project team, All Rights Reserved
Sponsors: Raptus AG/SA, Reea SRL
 
 
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